Frequently Asked Questions

Everything you need to know about our beauty products and services.

Are Kashees Cosmetics products suitable for sensitive skin?

Yes, our products are formulated with high-quality ingredients designed to be gentle on various skin types; however, we always recommend a patch test before full application.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3 to 5 business days. You will receive a tracking number via email once your order has been dispatched.

What is your return and exchange policy?

Due to the hygienic nature of cosmetic products, we only accept returns or exchanges if the item received is damaged or incorrect. Please contact our support team within 48 hours of delivery.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery services across most major cities. You can also pay via credit/debit card or mobile wallets at checkout.

How can I ensure I am buying authentic Kashees products?

To guarantee authenticity, always purchase directly from our official website or authorized retail outlets. Every product features a unique holographic seal for verification.

Are your products cruelty-free?

Kashees Cosmetics is committed to ethical beauty standards. We do not test our finished products on animals.